[Series] So What Do You Do? Interning for Government Website Usability

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Originally posted on Hack Library School:

This post is part of a new series called “So What Do You Do?” in which LIS students talk about their experiences as interns. We want to showcase the wide range of things people are doing in the world of library and information science.

Tell us a bit about yourself.

My name is Steve Ammidown, and I’m a student in the Archives, Records and Information Management specialization at the University of Maryland’s iSchool.  My undergraduate background is in sociology and gender studies; prior to that I spent nine years working in the corporate sector as a paralegal and office administrator.

So what do you do?

I’m just finishing up as a Usability and User Experience intern at the U.S. General Services Administration’s Office of Citizen Services and Innovative Technologies (and people wonder why acronyms are so popular in the federal government?) here in Washington, D.C.

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